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Home » Troubleshooting the Sensor on Touchless Kitchen Faucets

April 3, 2022

Troubleshooting the Sensor on Touchless Kitchen Faucets

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Touchless kitchen faucets make use of automated faucet controls that offer a hand-free activation. Other than having a sleek and contemporary style, these faucets are known to be water-conserving. This comes as a plus, especially for people who have the tendency of leaving the faucet running between water-related tasks. Additionally, automated water control proves to be more hygienic compared to touching the faucet handles with your hands which might be laden with germs and dirt.

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Even with all these advantages, the water-saving and hygienic faucets are susceptible to different issues. These are problems you are not likely to experience with common faucets. In short, the touchless kitchen faucets could fail from time to time and the troubleshooting could be different from the common kitchen faucets. A touchless kitchen faucet comprises different parts which are likely to fail. One of these parts and what we shall be focusing on is the sensor. Read below to understand the basics of troubleshooting the sensor on touchless kitchen faucets.

Trouble shooting touchless kitchen faucets

These are some reason we get from our research

The faucet not turning on

There are so many things that can lead to this as shall explain. First, the handle might not be in its open position. If you are new to touchless faucets, you need to know that the handle must be in the open position if at all it has to operate. In this regard, you want to ensure that the handle is always in its open position before you can use it. Another reason why the touchless function might not work is the fact that your faucet could be in manual override mode. This means that the faucet functions as a regular faucet when there is no power.

Intermittent sensor operationTrouble shooting touchless kitchen faucets

This is another problem that people who use touchless faucets are likely to experience. One of these reasons could be that there is debris on the sensor. In such an instance, you will be required to use mild soap and water so as to gently remove the debris from the faucet’s sensor lens which is found below the arch of its spout. Another reason why you could experience the intermittent operation of the sensor is the instance where the sensor detects steam. When this happens, you will simply be required to rotate the spout to face away from the steam.

No flashing light

In case the LED sensor light won’t flash and no water is coming from the faucet, it is likely that the batteries aren’t installed the right way. In this case, you will need to remove the battery cover box so that you can examine the batteries. This way, you can easily tell whether the batteries were inserted in the specified direction according to the instructions. If this is the case, make sure to push the batteries firmly down to guarantee that they are fully inserted and touch the contacts. After that, check the valve control to ascertain that the connection from the battery box remains secure.

Flashlight with no water

In case the LED sensor is flashing but no water is coming from the faucet, you might need to replace the batteries. On some models of touchless faucets, the light flashes 5 times every 4 seconds to indicate that the batteries are low. This, therefore, requires you to take the first step of replacing them. All the same, the flashing light could also indicate a shirt in the faucet’s sensor or even the sensor wire.

When this is the case, you should carefully remove the sensor wire (black) from the washer. When you touch it with your finger, you should have a water flow. This water flow will immediately stop when touching that wire. When this happens, the issue will be from the cover plate installation as well as the spout. Otherwise, there could be a grounding issue or the faucet’s sensor wire could be broken.

Tried everything but nothing is working?

If you have checked with the above troubleshooting techniques but nothing seems to work, you do not have to give up. As long the problem does not originate from the power supply system, defective motion sensors could create so many problems. Troubleshooting the sensors will require the use of a multimeter to find exactly where the problem is originating from. In case you aren’t getting continuity from the faucet’s sensor terminals, you might be needed to order a replacement for the touchless system.

The most ideal way to do this is by calling dealers so that you can explain the issue directly to them. The dealer will help you to find the best replacement for your touchless kitchen faucet sensor. This will help you to avoid any compatibility issues.

See also  The 9 Best Touchless Kitchen Faucets for 2023 | Last Updated

Question 1: Why LED light does not light up?

Question 2: Why the water come out so weak?

The answer is: Verify that the white box inlet and outlet are properly connected.
The aforementioned issues above will arise with reverse connections.

inlet and outlet Trouble shooting touchless kitchen faucets

Conclusion

If you are having issues with your touchless kitchen faucet, there is absolutely no need to worry, this is a common thing that even the most advanced technology goes through. With the troubleshooting guide above, you will remain guided on what to do. The good thing about this troubleshooting guide is that it works with most models of touchless kitchen faucets. Provided that you follow the troubleshooting steps in the guide, your touchless faucet is going to function normally even for years to come.

install step Trouble shooting touchless kitchen faucets

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